We Just Got a Phone Number – Here's How You Can Text Us (And Why You Should Too)

One of the best parts of running the OWNR OPS Podcast is hearing directly from our listeners—home service business owners who are out there doing the work. You're hiring, quoting jobs, managing teams, running ads, and still finding time to listen to podcasts and grow your business. That’s why this update is a big one:

We just set up a dedicated phone number for the podcast. You can text us, leave a voicemail, and we’ll start answering your questions in upcoming Q&A episodes.

No more hunting down DMs or waiting for us to cover the exact topic you’re dealing with. You’ve got questions—we want to give you answers.

But this isn’t just about convenience. It’s also a reflection of a shift I made in my own business after realizing I’d become the bottleneck.

Why I Ditched My Personal Phone Number

Until recently, I was using my personal phone number for everything—sales, customer updates, team communication, and even podcast coordination. That worked… until it didn’t.

Once the volume of calls, texts, and notifications got out of hand, I realized I needed something built for business. I posted about it online, and that’s when Daryna Kulya, co-founder of OpenPhone, jumped into the conversation.

She helped me get a custom phone number with our area code + company name 970-585-OWNR for our company (when other platforms said it wasn’t even available), and within hours, we were live. That experience made me a believer.

So I’ve gone all-in: OpenPhone isn’t just our podcast number—it’s how I’m running business communications moving forward.

How OpenPhone Works (And Why It's Perfect for Home Service Business Owners)

Here’s a quick breakdown of why I’m recommending OpenPhone to every service-based operator I know:

1. You Get a Dedicated Business Number

No more using your personal cell. You can get a local area code that matches your service area and keeps your brand consistent. Whether you're starting fresh or porting over an existing number, it’s easy to set up.

2. Calls and Texts Route Through an App (on Desktop or Mobile)

Think of it like your own customer communication command center. You can respond to calls and texts from your computer or phone, and your whole team can access the same inbox if you want.

3. Team Collaboration

You can assign conversations to different team members, tag coworkers, and even create shared inboxes. So if someone calls about an estimate, your admin or ops person can follow up without skipping a beat.

4. Voicemail That Converts

Not every call needs a real-time response. OpenPhone lets you mute calls or route them straight to voicemail with a custom message. Even better: It transcribes voicemails into text, so you can scan and respond without wasting time.

5. Integrations With Jobber and Other Tools

This one’s big: OpenPhone automatically pushes call and text data into Jobber (as of last week). That means everything from customer communication to service requests shows up where your jobs live—no double entry, no lost info.

6. AI Features That Actually Help

OpenPhone is rolling out smart AI tools that auto-categorize calls and messages, draft replies, and make sure nothing falls through the cracks. For a lean team, that’s gold.

Bottom line: OpenPhone gives you full visibility, total flexibility, and real leverage as a business owner. It’s not just a phone number—it’s a system that scales with you.

What We're Doing With It at OWNR OPS

Now that we have our number set up, we’re kicking off something new:
A Q&A format for the podcast. Here's how it works:

• Text 970-585-OWNR
  
  
• Ask us anything about your business operations, hiring, pricing, marketing, you name it.
  
  
• We’ll pick questions and answer them in a dedicated segment or full episode.
  
  
• Bonus: If you leave a voicemail, we might even feature your voice on the podcast.

Whether you're wondering how to estimate a land clearing, tree removal, or excavation job or want tips on setting up Facebook ads, this is your direct line to get answers.

Key Takeaways

• We’re now using OpenPhone for all podcast communication—and loving it.
  
  
• It’s a better way for service business owners to manage calls, texts, and voicemails.
  
  
• You can now text or call us directly—ask questions, and we’ll answer them on the show. 
• Please note - we prefer text, but if you call, you can leave a voicemail and OpenPhone will automatically transcribe it and notify us with your question. 

Check out the full episode about OpenPhone now on Spotify or Apple Podcasts. Have a business question? Text 970-585-OWNR and we'll answer in live Q&A in a future episode! And tune in to hear your answer on the next episode of OWNR OPS. Subscribe so you don’t miss our upcoming Q&A episodes and other insights from real service business owners

Until next time:
Work hard. Do your best. Never settle for less.

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